Quote Request

KINON SALES TEAM

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Michael Wiener
Sales & Marketing Director
p: +1-760-822-1312
e: mew@kinon.com

Territories:
Western North America, Asia, Australia, New Zealand, Middle East, Africa, South America, Central America, Mexico

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Fa Mtume
East Coast / European Sales Representative
p: +1-201-349-6370
e: fa@kinon.com

Territories:
East Coast USA & Europe

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Mitchell Greenberg
Southeast Sales Representative
p: +1-561-926-0020
e: mitchg@kinon.com

Territories:
Midwest & Southeast USA

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Corporate Headquarters:

p: (561) 600-2500

e: support@kinon.com

2700 Quantum Blvd, Boynton Beach, FL 33426

Business hours: Monday-Friday: 9am – 5pm

Order Conditions:

Production times do not begin until the following order confirmation parameters are complete: All signed documents must be emailed back to sales@kinon.com and your representative.

1. Signed estimate. This document requires there to be no handwritten or non-Kinon personnel notes added to description. For modifications to be valid, estimates must have all proper references for the order correctly typed. If a client needs something changed, then the estimate must be updated by a Kinon representative to reflect that change. The updated estimate then must be signed, dated and emailed back to the sales rep by client. There cannot be any exceptions.

2. Signed order confirmation document.

3. Signed Specification sheet which will confirm understanding of full panel visual. Alternatively, a client may opt for a physical inspection of the first panel of the order at our Florida facility. Clients will then sign and date in person the approval spec sheet to initiate full production of the order. This document requires there to be no handwritten notes added to description.

4. Signed and dated sample mailed to Kinon Surface Design Inc. 2700 Quantum Blvd. Boynton Beach FL 33426 USA, prior to production.

5. Send 50% Deposit Payment by check or Wire transfer. Orders do not begin until Deposit is received. Remaining 50% Balance to be paid prior to shipment. Any fast track orders or orders less than 4 panels must be paid in full upon order confirmation.

6. Payment by Credit card will have a 3% processing fee.

7. Crating and Packaging. MDF panels have a maximum of 12 panels per crate. Ultra Cast Laminate panels have a maximum of 30 panels per crate.

8. All Shipping costs remain the responsibility of the purchaser.  Any item stored over 10 calendar days past the completion date will incur a charge of $25 per day.

10. Due to the custom nature of our product all orders are FINAL.

11. All Kinon Fire Retardant products are designated by “KFR” in the product code. Fire rating requirements should be addressed during the sampling process. If you do not see the KFR code within the estimate or invoice description, the material is not fire rated and we are not responsible for post-production modifications.

12. Kinon is a unique handmade thermo-set sheet. Various techniques are carefully used to create our different patterns. Therefore, like stone and wood, panels will be strikingly similar but never exactly the same. Over a large panel it will have numerous shades and tones inherent to the Kinon visual, the surface will also have undulations as well as tiny holes and visual knots. These holes do not penetrate thru the entire surface. There will be some irregular pattern repeats which are not seen on a sample size. For examples and clear understanding of the full visual panel please review the full panel image on its specification sheet. Alternatively visit our showroom to view the full overall visuals of the sheet in person. Kinon materials are large format patterns, small samples are not a good representation of the overall pattern and color.

Shipping Conditions:

1. When picking up orders from our facility the Kinon sheets will be shipped flat and will be crated. Because our standard size sheet is 5ft x 12ft the dimensions of the crate will be 154”X 68” with a maximum 21″ height. If you have negotiated and ordered custom sized sheets the crate will be approximately 10” longer and 10” wider than the largest size sheet dimension. The crates are built for fork-lift loading and unloading. Use proper sized fork-lift forks when lifting crates. Do not try to elevate a crate with forks less the 50% the length being lifted. Trucks picking up the material need to be able to accommodate for the crate size. The crates are not waterproof so the truck taking the crate must be able to protect it from natural elements. The crates should be secured so they do not slide during transit. The truck cargo doors must be able to close for safe travel. Our loading dock height is 44″. Weight of the crate will vary depending on the material and quantity of panels. Crate must ship flat. Do not stack objects heavier than 500 lbs on top of the crate. It is recommended not to stack if possible.

2. Kinon should be shipped and stored prior to application in a temperature-controlled environment so the material does not exceed temperatures below or above 45°F – 110°F (7.22°C – 43.33°C) and kept out of the elements. When shipping by sea or air freight, use of a temperature controlled environment is recommended. When shipping by sea freight optimal temperature and humidity within the container would be set between 65°F and 82°F (18.33°C – 27.77°C) <45% humidity. Excessive temperatures and temperature changes can cause degradation of multiple facets of the material.

3. Kinon composites to MDF are intended for interior applications and should not be exposed to extreme levels of humidity and temperature variation.

4. Kinon Ultra Cast with inter-coat is suitable for shower walls and wet applications, it is waterproof. However, it is not intended for a sauna, steam room or hammam, extreme temperatures over 130°F and temperature variations can cause aging and oxidation.

5. All Materials Age and Oxidize. Fresh Kinon will come lighter toned then the aged sample that you have. The materials will age to the colors of the samples you have overtime.

6. Kinon Ultra cast and Ultra Cast with inter-coat are not structural and should be adhered to a suitable structural substrate.

7. Any order being picked up at our facility will require a minimum 25′ truck with standard dock height loading capability of 44″.

8. Do not apply any protective films outside of manufacturers recommendations. Should you need to purchase protective film please contact us directly.

9. Ultra Cast, Ultra Cast with inter-coat, Mold and KCD Panels are not true 5ft x 12ft dimension. Actual usable size will be 58-inch x 143 inch (1473mm X 3632mm). Ultra Cast thickness will be 2.5mm +/- .5mm. Some Mold & KCD’s patterns will require 3.mm to 3.5mm +/- .5mm, so get a confirmation from your representative on the thickness.

10. Standard Crate for panels is 153”x67”. Crate must ship flat. Not Stackable.

11. Do not Mix and match different lot materials. Use material for the intended project to ensure that material will age at the same rate.

12. Shipping not included.

 

Basic Handling:

1. Store Kinon panels on flat even surfaces of equal or greater dimension to itself. Our crates are designed and built for the proper storage, and are the best example to emulate if you need additional space for their storage. To best flatten any Kinon Ultra Cast surface from improper storage, place Kinon on a flat even surface in direct sunlight at 60°F + for 30 to 40 minutes. Do not place anything on top of the surface during this procedure.

2. Do not put heavy or hot objects on top of Kinon surfaces.

3. Cut Kinon with laminate grade saw blades and router bits.

4. Daily cleaning for grime and fingerprints spray with recommended Kinon cleaners and wipe with microfiber cloth.
5. Standard Polishing (Factory Standard 2020): to remove light scratch polish at 1300 rpm to 1500 rpm with a wool bonnet using Farecla Select Compound followed by polishing with Farecla Advanced Plus Compound to achieve factory level finish. Repeat sequence as needed.

6. For deepest scratch removal possible without causing serious finish modifications and to remove router marks from trim router, sand with 3M Trizact Foam 1000 + water using a random orbital sander. Then follow standard polishing steps from point 15.

7. To remove excess contact adhesive, protective film residue, stubborn grime, nail polish, or marker, wipe using microfiber cloth with acetone or Kinon Sanitizing Cleaner with proper gloves, respirator and ventilation. Then follow points 14, 15 & 16 above as necessary.

KINON’S LIABILITY TO BUYER IS LIMITED. KINON’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR IN CONNECTION WITH BUYER’S PURCHASE FOR NEGLIGENCE, BREACH OF CONTRACT, WARRANTY OR STATUTORY DUTY OR OTHER TORT IS LIMITED TO AND SHALL NOT EXCEED THE SALE PRICE OF THE PRODUCTS, AND KINON’S SOLE LIABILITY TO BUYER SHALL BE LIMITED TO REPLACEMENT OF KINON PRODUCT, OR REFUND OF THE PURCHASE PRICE OF KINON PRODUCT, AT KINON’S SOLE DISCRETION, WITHIN SIX (6) MONTHS OF DELIVERY OF THE PRODUCT TO BUYER. THE FOREGOING REMEDY SHALL BE SUBJECT TO BUYER’S WRITTEN NOTIFICATION OF DEFECT AND RETURN OF THE DEFECTIVE PRODUCT WITHIN TIME LIMITATION SET FORTH ABOVE. KINON SHALL NOT BE LIABLE FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES OF ANY KIND INCURRED BY YOU OR ANY THIRD PARTY EVEN IF BUYER HAS ADVISED KINON OF THE POSSIBILITY OF SUCH DAMAGES. KINON MAKES NO WARRANTIES EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY AND ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE OR USE. BUYER ASSUMES ALL RISK OF LIABILITY FOR THE USE OF THE PRODUCTS IN COMBINATION WITH ANY AND ALL OTHER MATERIALS, PRODUCTS OR SUBSTANCES.